Purchase Instructions

Badge Purchase Instructions

This page will look different than it has in the past! To ease your worries, we have provided some tips and tricks below to help you navigate the new badge purchase and registration system. Please click an image to enlarge. 

Member ID and Last Name

STEP 1: Enter the Comic-Con Member ID and last name of yourself or the person you’d like to purchase for.

Click validate, add to cart

STEP 2: Click “Validate”. You’ll see that their name now appears under the “Validate” button. IMPORTANT: Your badge will not be in your cart until you select “Add to Cart” at the bottom of the page.

Purchase for another Member or checkout

STEP 3: After you select “Add to Cart”, a pop-up will appear that allows you to purchase for other attendees. If you’d like to purchase for another member, select “Register Another Member”. If not, select “Checkout” and move to step 5 below.

View cart

STEP 4: To register another member, follow the same steps above. The members already in your cart can be found on the right side of your screen.

If you want to remove a member, you can do so by clicking the red X next to their name while they are in your cart on the right-hand side of the screen. 

Remember, you can purchase for a total of 3 members. If you want to clear someone after they have been validated, but before adding them to your cart, simply enter in a new Member ID and last name. The newly validated member will replace the person previously listed.  

Agree to disclaimers

STEP 5: Select “Checkout” from the pop-up when you have finished adding all members. You’ll be directed to our COVID-19 policy and purchase terms and conditions. Select “I agree to the above statement” and then “Save & Continue”.

Credit card and billing

STEP 6: Purchase your badges. Enter your payment information and billing address. Click “Save and Continue”.

Verify address

STEP 7: Confirm your address when prompted. We highly suggest that you confirm the “Suggested Address.” This will help ensure you have the correct address for future badge shipping (NOTE: We are not shipping badges for Special Edition). If you receive the “Invalid Address” pop-up, review your address for accuracy. If it is correct, you can still select “Use Address Anyway” and continue. Then, enter your CVV code when prompted and select “Continue”.

Enter email address

STEP 8: Enter your name and email address. The email address you enter must match exactly and is case-sensitive.

Edit members

STEP 9: Below the contact information box, you can review your order. This is also where you can remove members if needed. Simply click the red “X” next to “Comic-Con Special Edition”.

Confirmation page

STEP 10: Click “Process Order” and you’ll be directed to the confirmation screen.  Print or take a screenshot of this page for your records. You may close your browser window at this time. 


THE FINISH LINE

Congratulations! Your Comic-Con Special Edition badge purchase is complete. 

Each person that has a badge purchased for them will receive an order receipt via email, and all members will receive a barcode confirmation email shortly before the event. We encourage you to add donotreply@comic-con.org as an approved/authorized sender to your email account.

If you do not receive your order receipt email within 24 hours, check your SPAM inbox or log in to your Comic-Con Member ID account and use the "Contact Us" feature. 

THE FINE PRINT

While Comic-Con has made every effort to make the badge purchase experience fair for everyone, it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operations of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. While Comic-Con has done extensive testing, we make no guarantees that your efforts will result in a successful badge purchase regardless of when you enter the process. 

As always, we are sincerely grateful for your continued support and interest in our event. We know that purchasing a badge can be a challenge and we are constantly exploring options to improve your online registration experience. We will continue to offer deeply discounted rates for juniors, seniors, and active-duty members of the military, as well as one of the most generous free child badge policies in the comic convention industry.