How To (and other FAQs): 2023 Badge Shipping Address Update
Get ready to geek out because Comic-Con is officially right around the corner! As always, the most crucial item is your badge. To ensure you receive your golden ticket (aka your Comic-Con 2023 badge) safely at home, verify your Primary Shipping Address today! Don't miss out on the excitement - if you haven't saved a "Primary Shipping Address" in your Comic-Con Member ID account by May 12, 2023, your badge won't be shipped to you.
Follow the instructions below to update or verify your badge shipping address and ensure a hassle-free delivery. Head over to your Member ID account to get started!
To update your badge shipping address, please follow these steps:
1. Log in to your Member ID account.
2. Click “My Addresses” from your Account Dashboard.
3. Click the yellow “Edit” button on the address you would like to make your Shipping Address.
4. Once you are in edit mode for your address, check the “Primary Shipping Address” box (see red arrow in image below).
5. Click the yellow “Save” button in the lower right corner.
6. Your address should now have a gray “Shipping” bubble next to it (see red star image below).
From here you are now good to go! Hooray!! ☺
FAQs
We regret to inform you that we are unable to ship badges to international or international APO/FPO/DPO addresses. International attendees without a US shipping address can pick up their badge on-site when they arrive. Badge pick-up starts on Tuesday, July 18, and continues throughout the convention.
If you're an international badge holder and want your badge shipped to a US address, simply click "+Add Address" from the “My Addresses” section of your Account Dashboard. Enter your US shipping address details, select the "Primary Shipping Address" checkbox, and click "Save". This will ensure that your badge is delivered to your US shipping address without any hassle.
In efforts to minimize the occurrence of lost, returned, or undeliverable badges, please take a moment to log in to your Member ID account to designate or update your badge shipping address. Please refer to the instructions and image provided above for a step-by-step guide on how to properly update your Primary Shipping Address.
All Comic-Con 2023 attendees that would like to receive their badge in the mail need to have their Primary Shipping Address updated in their Member ID account by May 12, 2023.
Child badges are not registered or shipped in advance. Children aged 12 and under can receive a free child badge when accompanied by a paying adult. Simply visit the Registration Area in the Sails Pavilion when you arrive on-site, where up to two children can be registered for free with each paid adult badge. Child badges are available at the Badge Solutions Desk or at Attendee Badge Pick-Up. If you are an industry professional, child badges will be available at your industry desk.
Children must be present to be registered for a badge. Please review our Child Badge Policy for more information.
If you do not have a designated shipping address saved to your Member ID account by the May 12 deadline, your badge(s) will not be eligible for advance shipping.
If you have an old address saved to your Member ID account as of the May 12 deadline, your badge will be shipped to your old address. We cannot accept address changes for your Comic-Con 2023 badge order after May 12, 2023. Please review our Badge Shipping FAQ for more details.
If you do not receive your badge in the mail for whatever reason, you can pick up your badge(s) on-site. Badge pick-up starts on Tuesday, July 18, 2023, and continues throughout the duration of the show.
When updating the shipping address on your Member ID account, please ensure that all details have been entered accurately. Take extra care to double-check your street number and zip code, and don't forget to include your apartment or suite number if applicable.
If you’re still having trouble updating your address, kindly visit “Help & Info” in the blue menu bar of your Member ID account and click "Contact Us" in the drop-down well ahead of the May 12, 2023 deadline to update your Primary Shipping Address.
If eligible for advance shipping, you will receive an email once your badge is shipped. At that time, tracking information will be available via the “Shipping” button on your Comic-Con 2023 badge order in your Member ID account. We anticipate that all badges will be sent out 3 – 4 weeks prior to Preview Night, July 19, 2023.