2024 Badge Shipping Guide: Updating Your Address and Tackling Common Questions

Only a few simple steps are needed to update your badge shipping address. Don’t miss out on receiving your Comic-Con 2024 badge ahead the convention – follow our clear instructions before the deadline.

With Comic-Con right around the corner, keep reading to learn more about your badge’s shipping address and everything else involved in getting your badge shipped to you pre-con! May 13, 2024 is the deadline to have your “Primary Shipping Address” updated and confirmed. If not saved by that date, prepare to pick up your badge on-site.

Follow the instructions below to update or verify your badge shipping address and ensure a hassle-free delivery.

To update your badge shipping address, follow these steps:

  1. Log in to your Comic-Con Member ID account.
  2. Click “My Addresses” from your Account Dashboard.
  3. Click the yellow “Edit” button on the address you would like to make your Shipping Address.
  4. Once you are in edit mode for your address, check the “Primary Shipping Address” box (see orange arrow in image below).
  5. Click the yellow “Save” button in the lower right corner.
  6. Your address should now have a gray “Shipping” bubble next to it (see orange star image below).

From here you are now good to go!


As an International Attendee, will I also receive my badge in the mail?

We regret to inform you that we are unable to ship badges to international or APO/FPO/DPO addresses. International attendees without a US shipping address can pick up their badge on-site when they arrive. Badge pick-up starts on Tuesday, July 23, and continues throughout the convention.

If you’re an international badge holder and want your badge shipped to a US address, simply click “+Add Address” from the “My Addresses” section of your Account Dashboard. Enter your US shipping address details, select the “Primary Shipping Address” checkbox, and click “Save”. This will ensure that your badge is delivered to your US shipping address without any hassle.

Why do I need to make sure my Primary Shipping Address is updated?

In efforts to minimize the occurrence of lost, returned, or undeliverable badges, please take a moment to log in to your Member ID account to designate or update your badge shipping address. Please refer to the instructions and image provided above for a step-by-step guide on how to properly update your Primary Shipping Address.

When do I need to have my Primary Shipping Address updated?

All Comic-Con 2024 attendees that would like to receive their badge in the mail need to have their Primary Shipping Address updated in their Member ID account by May 13, 2024.

How can I get my child a badge in time for it to be shipped out?

Child badges are not registered or shipped in advance. Children aged 12 and under can receive a free child badge when accompanied by a paying adult. Simply visit the Registration Area in the Sails Pavilion when you arrive on-site, where up to two children can be registered for free with each paid adult badge. Child badges are available at the Badge Solutions Desk or at Attendee Badge Pick-Up. If you are an industry professional, child badges will be available at your industry desk. Child badges are also available at the RFID Help Desks in Lobbies A, D, and G.

Children must be present to be registered for a badge. Please review our Child Badge Policy for more information.

What happens if I miss the May 13 deadline?

If you do not have a designated shipping address saved to your Member ID account by the May 13 deadline, your badge(s) will not be eligible for advance shipping.

If you have an old address saved to your Member ID account as of the May 13 deadline, your badge will be shipped to your old address. We cannot accept address changes for your Comic-Con 2024 badge order after May 13, 2024. Please review our Badge Shipping page for more details. 

If you do not receive your badge in the mail for whatever reason, you can pick up your badge(s) on-site. Badge pick-up starts on Tuesday, July 23, 2024, and continues throughout the duration of the show.

Why isn’t my address updating? Help!

When updating the shipping address on your Member ID account, please ensure that all details have been entered accurately. Take extra care to double-check your street number and zip code, and don’t forget to include your apartment or suite number if applicable.

If you’re still having trouble updating your address, kindly visit “Help & Info” in the blue menu bar of your Member ID account and click “Contact Us” in the dropdown well ahead of the May 13, 2024 deadline to update your Primary Shipping Address.

When will my badge be shipped?

If eligible for advance shipping, you will receive an email once your badge is shipped. At that time, tracking information will be available via the “Shipping” button on your Comic-Con 2024 badge order in your Member ID account. We anticipate that all badges will be sent out 3 – 4 weeks prior to Preview Night, July 24, 2024.

Update Your Primary Shipping Address by May 13, 2024!