Maghanap

Industry Registration Assistant

Reporting to the Director of Registration Management, the Industry Registration Assistant primarily supports registration system maintenance, data management, and communication channels for Program Participant Registration and Exhibitor Registration. Program participant registration duties include assisting with panel allotments, handling phone and email inquiries, and production of RSS tickets and tech credentials. Exhibitor registration duties include auditing applications, preparing data, facilitating exhibitor communications, and supporting the Artists’ Alley process.

Mahahalagang Tungkulin at Responsibilidad

Program Participant Registration Support:

  • Support the configuration and maintenance of panel allotments and affiliations, including data entry, updates, and basic troubleshooting as directed
  • Oversee the email inbox and incoming calls for Program Participant Registration, to include but not be limited to:
    • Respond to inquiries
    • Update contact details
    • Direct messages to the appropriate channels
    • Provide accurate, appropriate, and timely information
  • Conduct audits between the panel management system and the registration system to maintain consistent data and functionality
  • Create and maintain resource materials for Program Key Contacts 
  • Support the management of Reserved Studio Seating (RSS) tickets, including preparation, organization, distribution, and other tasks as assigned to enhance the efficiency of the ticketing process.
  • Email and coordinate with volunteer’s availability using the approved SDCC platforms. 
  • Assist with the volunteer scheduling process for Comic-Con and WonderCon, based on volunteers’ availability.
  • Distribute important communications from different departments
  • Ensure all required forms and documentation are completed annually by volunteers.
  • Assist in the organization of tech-related credentials, ensuring proper documentation and preparation of items as directed 
  • Tumulong sa pagpapanatili ng imbentaryo ng mga suplay ng departamento at mag coordinate ng pagpuno kung kinakailangan
  • Gampanan ang iba pang mga tungkulin ayon sa atas

Exhibitor Registration Support (September through January):

  • Coordinate with the Exhibit Registrar to support registration-related tasks, ensuring timely and accurate completion
  • Assist in updating and renewing information on exhibit-related platforms, ensuring all details are current and accurate
  • Assist in the exhibitor application process and ensure the accuracy and integrity of all data
  • Review and verify exhibitor applications for accuracy, prepare data for import, and ensure proper formatting and organization
  • Conduct application exports regularly for SDCC events to SDCC-approved databases (They are helping with both WonderCon and Comic-Con databases)
  • Respond to exhibitor communication requests promptly and provide appropriate support
  • Document and support the pre-screening process for Artists’ Alley applications, ensuring accurate records and integration into the SDCC-approved database
  • Assist in the maintenance and organization of the exhibitor database, ensuring current and accurate data entry 
  • Gampanan ang iba pang mga tungkulin ayon sa atas

On-site at Convention:

  • Support the Industry Registration Specialist at the Program Participants’ Desk
  • Assist with training volunteers on the registration system, providing guidance and support to ensure they understand how to use the system effectively and efficiently
  • Provide support to Department Volunteers as needed
  • Support department operations by distributing tech wristbands, tech check stickers, RSS tickets, and other credentials and items as assigned
  • Troubleshoot issues in real-time and maintain a smooth, efficient workflow during show operations.
  • Gampanan ang iba pang mga tungkulin ayon sa atas

Mga Kwalipikasyon

  • Kakayahang magtrabaho nang malaya at magkatuwang na may minimal na pangangasiwa at kakayahang malutas ang problema sa mga kumplikadong sitwasyon
  • Kakayahang mapanatili ang isang positibo at propesyonal na pag uugali pati na rin ang pagpapakita ng kredibilidad, integridad, at pagiging kompidensyal
  • Kakayahang magtrabaho sa loob ng isang magkakaibang koponan, tanggapin ang iba't ibang mga punto ng pananaw at feedback, at mag ambag sa isang cohesive, sumusuporta, at positibong koponan
  • Napakahusay na interpersonal at customer service skills, kakayahang tumugon sa mga pangangailangan at kahilingan ng customer kaagad at propesyonal, lalo na sa panahon ng mahirap at / o mataas na stress na pakikipag ugnayan.
  • Napakahusay na kasanayan sa pasalita at pasulat na komunikasyon 
  • Kaalaman at kahusayan sa mga sistema ng opisina na ginagamit ng organisasyon, kabilang ang ngunit hindi limitado sa Microsoft Office, Google Suite (G Suite, dating Google Apps), partikular na sa Google Mail (Gmail), Google Drive, Google Docs/Sheets/Slides, Configio, at ClickUp; pati na rin ang iba pang mga karaniwang software at application ng opisina 
  • Pamilyar sa o handang matuto ng kasalukuyan at bagong mga sistema at plataporma na ginagamit ng samahan
  • Pangunahing pag unawa sa mga pamamaraan at sistema ng kleriko tulad ng pag record at pag file
  • A high school diploma is required
  • Napakahusay na mga kasanayan sa pamamahala ng oras na may isang napatunayan na kakayahan upang matugunan ang mga deadline
  • Kakayahang gumana nang maayos sa isang mabilis na bilis at, kung minsan, nakakapagod na kapaligiran at sundin ang mga direksyon, patakaran, at pamamaraan

Mga kondisyon sa pagtatrabaho

  • Propesyonal na kapaligiran ng opisina
  • Regular na gumagamit ng mga standard na kagamitan sa opisina 
  • Standard na iskedyul ng trabaho (Lunes Biyernes mula 9 am hanggang 5:30 pm)
  • Dapat ay magagamit sa gabi ng trabaho, pista opisyal, at katapusan ng linggo kung kinakailangan
  • Maaaring kailanganin ang magdamag na pananatili sa panahon ng mga kaganapan
  • Mga masikip na kondisyon (parehong sa loob o labas ng mga puwang ng kaganapan)
  • Direktang (harap harap) customer at vendor contact
  • Maaaring kailanganin na magtrabaho sa labas na may kaunti o walang lilim at mainit na temperatura

Mga kinakailangan sa katawan

  • Ang posisyong ito ay nangangailangan ng malapit na visual acuity upang maisagawa ang isang aktibidad tulad ng paghahanda at pagsusuri ng data at mga numero, transcribing, pagtingin sa isang computer terminal, at malawak na pagbabasa
  • Paminsan minsan iangat o ilipat hanggang sa 25 pounds walang tulong at yumuko o tumayo kung kinakailangan
  • Madalas na pag upo, paglalakad, at pagtayo nang matagal
  • Paminsan-minsan ay tumayo para sa pinalawig na panahon (8-10+)
  • Maglakad ng malawak na distansya (hanggang sa ilang milya araw araw)
  • Magsagawa ng mga paulit ulit na gawain na may kaunting pahinga

Saklaw ng Bayad

  • $21.00 -$22.90