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Hotels

Click here to download the Comic-Con International 2017 Hotel List!
Hotel Reservations Open Wednesday, April 26, 2017 — 9:00 AM Pacific Daylight Time

Each year hotel rooms for Comic-Con sell out in a matter of minutes. We want to make the process as clear, and more importantly, as fair as it can be. Below is a guide to the process for opening day and everything you need to know.

The Email (April 21, 2017)

On April 21, 2017, an email will be sent from Comic-Con International to 2017 badge holders, which will include the link to the waiting room/hotel reservation request form. The form will not open until 9:00 AM PDT on April 26, 2017 and until then, the link will only grant you access to the waiting room one hour prior to the opening.

Opening the link prior to opening day will only take you to a page indicating you are in the right place and to check back on opening day.

The Waiting Room (April 26 | 8:00 AM Pacific Daylight Time)

Beginning at 8:00 AM Pacific Daylight Time (PDT), you may access the waiting room via the link in your email. The time you enter the waiting room has no impact on your position in line. At 9:00 AM PDT, all users in the waiting room will be granted access to the form in random order. If you enter the waiting room after 9:00 AM PDT, you will be placed at the end of the line.

From within the waiting room, you will have an opportunity to view a sample version of the form to review hotel options, rates and form instructions, in advance of the opening. You will also have access to a browser check form which allow you to perform a simple check for any browser issues that may impact the performance of the form. Both resources have also been made available for you on this page (below).

Placing Your Requests (April 26 | 9:00 AM Pacific Daylight Time)

The hotel request form officially opens on Wednesday, April 26 at 9:00 AM Pacific Daylight Time. On this date, you will need to submit your request via the online form or over the phone. Once the maximum number of requests have been received the form will shut down and callers will no longer be able to submit a request.

Online Submissions
At 9:00 AM Pacific Daylight Time (PDT), everyone in the waiting room will be assigned a random place in line. Guests will then be moved from the waiting room to the request form based on this order. Randomization will not take place until 9:00 AM PDT and is not based on the time in which you enter the waiting room. No further randomization will take place throughout the process. Anyone accessing the link after 9:00 AM PDT will be placed at the end of the line. Forms will be processed based on the time at which a user was granted access to the form — NOT the time at which the form was submitted.

Sample Form
To allow attendees to prepare for opening day — we are providing a sample version of the form for review in advance of the opening. The form remains similar to previous years, but some processing options have been updated and the hotel list has been updated to reflect 2017 availability.

The sample form is available for review here: https://cci.onpeak.info/browsercheck

In addition to reviewing the options available on this year's form, — attendees are encouraged to verify that their browser settings are configured for best performance of the form ahead of opening day. Use the following link to verify that JavaScript and cookies are enabled on your browser: https://cci.onpeak.info/cookiecheck.

Note: New this year you will be given the option to select up to six (6) downtown hotels and six (6) non-downtown hotels, for a maximum request of 12 unique different hotels. Only one (1) hotel selection is required to submit the form.

Request Online

To submit your request online, click on the link in your email or copy and paste the URL to your browser.

Request by Phone

To submit your request over the phone, please call 1-877-55-COMIC (1-877-552-6642) or 212-468-5283
*Calls will not be accepted prior to this date and time.

Hotel Placements

New this Year: Confirmations of hotel placements will be sent out in two groups. The first will be sent on May 1, 2017 and the second on May 8. Those who cannot be placed will be notified no later than May 15 if the request cannot be accommodated.

If you have been placed at a hotel, you will have 72 hours from the date and time the email is sent to confirm your reservation with a deposit. If you do not confirm within 72 hours, your reservation will be cancelled.

Once confirmations are sent, you will be required to provide a deposit equal to two (2) night's room rate plus tax.

  • For reservations confirmed on May 1 the required deposit must be provided by Friday, May 5 at 12:00 AM PDT
  • For reservations confirmed on May 8 the required deposit must be provided by Friday, May 12 at 12:00 AM PDT
  • Reservations without deposit will be cancelled and will not be re-instated for any reason.

A Few FAQ's

As everyone knows from past experience, Comic-Con's hotel rooms sell out very quickly. We work hard to create a process that is easy and fair for as many people as possible. That said, there are a LOT of details. Please take a moment to read through the fine print.

Who is onPeak?
Comic-Con International has contracted with onPeak to provide hotel accommodations for Comic-Con.

How does the randomization process work?
To ensure fairness in the request and placement process, Comic-Con uses a randomization process for granting users access to the form. Beginning at 9:00 AM Pacific Daylight Time (PDT) on April 26, 2017, all users within the online waiting room will be assigned a random place in line. Guests will then be moved from the waiting room to the request form based on this order. The order in which requests are processed will be based on the time a guest was granted access to the form. No further randomization will take place throughout the process.

Is there anything new this year that I should be aware of?
Based on the feedback Comic-Con received from the 2016 sale, we have made changes to the request form that are important to note:

  1. You now have the option to request a maximum of six (6) downtown hotels AND a maximum of six (6) non-downtown hotels. You are only required to submit one (1) hotel choice and will have the following options:
    • Requesting only downtown hotels.
    • Requesting only non-downtown hotels.
    • Requesting a mix of both.
  2. If none of your preferred hotel choices are available, you now have the following options to select from:
    • Book me at a hotel that is closest to the Convention Center, regardless of rate.
    • Book me at a hotel with the lowest available rate, regardless of location.
    • Book me at any hotel that is on the shuttle route, regardless of rate or location.
    • If none of my preferred hotel choices are available, disregard my request completely.
       
  3. You do not need a badge nor a Member ID to request a room.

We encourage all guests to review the 2017 sample form prior to opening day to familiarize themselves with the options this year. The sample form is available at: https://cci.onpeak.info/browsercheck.

When will I find out if I've been placed at a hotel?
Confirmations of hotel placements will be sent out in two groups. The first will be sent on May 1 and the second on May 8. Those who cannot be placed will be notified no later than May 15.

Once confirmations are sent, you will be required to provide a deposit equal to two (2) night's room rate plus tax.

  • For reservations confirmed on May 1 the required deposit must be provided by Friday, May 5 at 12:00 AM PDT
  • For reservations confirmed on May 8 the required deposit must be provided by Friday, May 12 at 12:00 AM PDT
  • Reservations without deposit will be cancelled and will not be re-instated for any reason.

What if I don't like where I've been placed?
If you receive a confirmation email and are not happy with your hotel you can simply opt to take no action or you can notify onPeak of your intention to cancel your reservation(s). If you do not provide your deposit by the required deadline, your reservation will automatically cancel. If you would prefer to contact onPeak to cancel you may do so by calling 1-877-55-COMIC (1-877-552-6642) or 212-468-5283 and referencing the onPeak ID number included on your confirmation email.


Policy Information

Hotel Deposit & Payment Policy

  • A deposit equal to two (2) night's room rate plus tax must be provided in order to confirm your reservation.
  • For reservations confirmed on May 1 the required deposit must be provided by Friday, May 5 at 12:00 AM PDT.
  • For reservations confirmed on May 8 the required deposit must be provided by Friday, May 12 at 12:00 AM PDT.
  • Reservations without deposit will be cancelled and will not be re-instated for any reason.

 

Deposits are fully refundable if your reservation is cancelled on or before May 15, 2017 Note: Full payment will be due for your hotel reservation(s) at the time of check-out. Each hotel's payment policies vary; the date that your total balance is due will be dependent upon the policies of your hotel. All hotels place a deposit on your credit card or debit card when you check in and charge the balance at check out. Please refer to your confirmation for specific hotel policies.

Changes Policy
Changes can be made by accessing your reservation online. Access your reservation via the link in your onPeak confirmation or by visiting http://www.comic-con.org/cci/hotels and click on the "Make Your Hotel Reservations" button to reach the login screen. Changes can also be made by phone at 1-877-55-COMIC (1-877-552-6642). Changes are on a request basis and are subject to the availability/discretion of the hotel.

Cancellation Policy

  • Reservations cancelled between the dates of May 16, 2017 through June 6, 2017 will incur a one (1) nights' room rate plus tax cancellation fee deducted from the deposit provided.
  • Reservations cancelled on or after June 7, 2017 will result in a fully non-refundable deposit.

 


Fine Print Reminders
  • Hotel rates include an $8.00 per night reimbursement to Comic-Con to help defray shuttle and convention costs (this charge is subject to change). San Diego city blocks are small compared to other cities and take approximately 2–3 minutes to walk. You may find walking in the morning is a great way to explore San Diego and find new places for dinner, lunch or shopping.
  • Reservations are booked based on room availability. Bed type and special requests are not guaranteed. All special requests will be noted with the hotel, but are subject to hotel availability at the time of check-in.
  • Hotels in San Diego charge a Transient Occupancy tax of 10.565%, a Tourism Marketing assessment of 2% and parking fees, all of which are subject to change without notice. Hotel rates are not guaranteed until booked and confirmed. Hotel rates may vary by number of occupants and other requested services. Comic-Con and onPeak reserve the right to correct any identified errors.
  • Responsibility and liability: Comic-Con and/or its agents act only in the capacity as agents for customers in all matters pertaining to hotel accommodations and transportation whether by railroad, automobile, airplane or any other means, and as such are not responsible for any damage, expense, or inconvenience caused by train or plane arrivals or departures, or by any change of schedule or condition from any loss, injury, or damage to any person or property from any cause whatsoever. Baggage handling throughout the program is entirely at the owner's risk. The customer agrees that show management and/or its agents shall not be held responsible in the event of any error or omission in any promotional material.