Help Center

Comic-Con & WonderCon

Member ID FAQ

I forgot my Member ID and/or password, what should I do?

Please visit the Member ID Portal and click the “Forgot Member ID” link. Enter the email associated with your Member ID account and you will be sent an email with your requested information. 

If you no longer have access to the email account that you originally used to register, you will need to contact Comic-Con directly to update your email address. Please do not attempt to create a second Member ID account.

I have a new email address and/or phone number. How do I change it on my account?

Log in to your Member ID account and go to your Account Dashboard.

Click “My Account Information” to update your email address or phone number.

Click “My Addresses” to update your address. If your primary address is where you want badges mailed, click “Edit”, check the box next to “Primary Shipping Address”, and click “Save”.

If your primary address is correct but you want your badges to be mailed elsewhere, click “+Add Address”. Enter your shipping address information, check the box next to “Primary Shipping Address”, and click “Save”.

Will I need to sign up for a Member ID again next year?

No. You only need to sign up for a Comic-Con Member ID once. If you wish to purchase a badge for Comic-Con 2024 and beyond, you will use your same Member ID.

I share an email address with my partner or family member. Why do we each need a unique email address?

By requiring a unique email address for each Comic-Con Member ID, our goal is to increase the speed of the online registration process, prevent duplicate registrations, and prevent scalpers from reselling badges at inflated prices. Our hope is that the Member ID system will allow more fans to purchase badges for this very popular event.

Are there a limited number of Member IDs available?

Anyone (ages 13 and up) may register for a Member ID – they will not run out. Please note that duplicate email addresses are not allowed and each person may only have one Member ID. Duplicate Member ID registrations will be automatically deleted. If it is found that you have registered for more than one Member ID, San Diego Comic Convention (SDCC) reserves the right to automatically cancel all of your Member ID accounts and refund, less a 10% processing fee and the handling fee, at SDCC’s sole discretion, any badge purchases made by those accounts.  

Why haven’t I received emails from Comic-Con?

If you are not receiving emails from Comic-Con, it is possible that you have not opted in to email communication. To receive email notifications, log in to your Member ID account and click “My Account Information”. If you want to receive important registration information, select “Yes” from the dropdown for “Do you want to receive marketing emails?”. On the same page, there are three additional opt-in preferences you can customize.



Frequently asked questions about badge purchase and registration for Comic-Con.

How can I attend Comic-Con?

The first step for everyone is to sign up for a Comic-Con Member ID. Anyone who wishes to register for or purchase a badge must have a valid and confirmed Comic-Con Member ID. Comic-Con badges for attendees are sold during two events: Returning Registration and Open Registration

Because there are more eligible members than badges available in both sales, you are not guaranteed a badge purchase during either sale, regardless of when you enter the virtual waiting room. Following each badge sale date announcement, our website provides detailed information on how to participate. This includes how to access the virtual waiting room and, if randomly selected for a registration session, how to purchase badges!  

If you are interested in attending Comic-Con you will need to participate in one (or both, if eligible!) of our attendee badge sale events. Read our Badges page to learn which event(s) you’re eligible for.

How will I know when badges go on sale?

Badges for attendees are sold during two events: Returning Registration and Open Registration. To receive information on either event, you must have a valid and confirmed Comic-Con Member ID and have opted-in to receive marketing emails.

Please review your opt-in preferences under the “My Account Information” section of your Member ID account. Select “Yes” from the dropdown for “Do you want to receive marketing emails?” to receive important badge sale announcements and registration information from Comic-Con.

We strongly encourage you to follow us on FacebookInstagramTwitter, and Toucan – The official blog of Comic-Con and WonderCon – for badge sale date and time announcements.

What is the difference between Member IDs, badges, and tickets?

COMIC-CON BADGE: A Comic-Con badge is required for entry to any Comic-Con event. This is the physical badge (with your name on it) you must wear at Comic-Con at all times.

COMIC-CON MEMBER ID: A Comic-Con Member ID is similar to a “username” and is required to purchase, apply, or register for a badge. Having a Member ID account allows you to indicate your membership type, email preferences, and preferred badge shipping address. Without a Member ID, you will not be able to participate in badge sales or registration events.

TICKETS: Comic-Con does not sell “tickets” to our event. Do not attempt to purchase tickets from a third party.

How do I buy a badge for someone else?

Anyone you wish to purchase a badge for must have their own valid and confirmed Comic-Con Member ID.

If you are selected for a registration session during a badge sale, you will be able to purchase badges for up to three people. You will need the correct Member ID and last name of each friend or family member you wish to purchase badges for. They must also be eligible to participate in the sale.

For example, Comic-Con Returning Registration is only open to those who had purchased an attendee badge for the previous year’s Comic-Con. If you attended Comic-Con but your friend did not, you will not be able to purchase a badge for them during Returning Registration. Your friend will have to participate in Comic-Con Open Registration instead.

For information on child badges, please see our Child Badge Policy.

Can I buy badges for others who do not have a Member ID?

No. A Comic-Con Member ID is required for all badge purchases. If you would like to purchase a badge for a spouse, junior child, friend, or member of your family, they will need their own valid and confirmed Member ID to complete the purchase. Additionally, they must be eligible to participate in the sale.

Can I bring my children?

Of course! Children (ages 12 and under) are free with a paying adult and can be registered on-site in the Registration Area. Children do not need to register for a Member ID to receive a badge.

To accommodate the transition from child (age 12 and under) to junior (age 13 – 17), we set a static date each year to determine who is considered a child for Comic-Con. See our Child Badge Policy for more information.

Can I get a refund for my badge or give it to someone else?

Comic-Con badges are non-transferable. For information regarding refunds, please review our Cancellation/Refund Policy.

Will my badge be shipped to me?

Comic-Con badges are shipped to most attendees, professionals, and press who purchase or register for a badge before the shipping deadline. This allows you to skip badge pick-up lines when you arrive and proceed directly to the fun stuff! Check our Badge Shipping FAQ for more information once it’s available!

Please keep the shipping address on your Member ID account current! To add or update your shipping address, log in to your Member ID account and click “My Addresses”. 

  • If your primary address is where you want badges mailed, click “Edit”, check the box next to “Primary Shipping Address“, and click “Save”.
  • If your primary address is correct but you want your badges to be mailed elsewhere, click “+Add Address”. Enter your shipping address information, check the box next to “Primary Shipping Address“, and click “Save”.

Please Note: We cannot ship to international or international APO/FPO/DPO addresses.

I’ve heard that the Comic-Con badges sell out quickly. What are my chances of obtaining a badge?

Because of increased interest in Comic-Con and limited space at the San Diego Convention Center, we have had to cap attendance. We truly wish we could accommodate each and every person who would like to attend the show. While we are making strides to increase space by utilizing hotels and outdoor venues, the problem of attendance is one that all of us continue to work on constantly.

Comic-Con has worked on streamlining the badge purchase experience, but it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operations of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. Unfortunately, because of these factors, Comic-Con is unable to guarantee that your efforts will result in a successful badge purchase regardless of when you enter the process.

If I couldn’t secure a badge during registration, is it safe to purchase a ticket from a third-party website?

Do not purchase Comic-Con badges from any source other than Comic-Con. Comic-Con is the only official seller of Comic-Con badges. Badges are security printed and are personal to the badge holder only. Any badges bought from an unauthorized source such as a street trader, online reseller, social media site, or ticket agency will be invalid and cannot be used to gain entrance to the convention. Please purchase your badge directly from Comic-Con to ensure its validity.

I purchased a badge and I cannot find my badge confirmation. Help!

Log in to your Comic-Con Member ID account and go to “My Orders” from your Account Dashboard. Locate the correct order and click the yellow “Details” button. Click “Resend Confirmation”, verify the auto-populated email address is correct, then hit “Send”.

I bought an attendee badge but I’m also a verified professional or press member. Can I keep both badges?

No. If you use your Member ID to register for an industry badge after purchasing an attendee badge, the original badge you purchased will automatically be canceled and the amount paid will be refunded, less the 10% processing fee and the handling fee. Please see our Terms & Conditions for more information.

How are group bookings handled?

Comic-Con does not reserve group bookings. If you are planning to celebrate a special event at Comic-Con, everyone in your group needs to register for a Member ID and purchase badges in the same manner as all attendees.

comic-con & Wondercon Professional

Application faq

How do I apply as a professional?

Please review the HOW TO APPLY steps in the Professional Application section on how to apply using our new online Application for Professionals!

How do I sign up for a Comic-Con Member ID?

Click here to create your Comic-Con Member ID. A Comic-Con Member ID is free and available to all adults and juniors (ages 13-17) with a valid email address.

NOTE: If you already have a Member ID, you do not need to create a new one in order to apply for professional status. If you apply and are approved, your existing Member ID will be updated.

I already have a valid Member ID, but I have never attended as a professional. How does my Member ID change to a professional member class?

You do not need to sign up for a new Member ID if you already have one. Your existing Member ID will be updated to display your professional status if you are approved as a qualifying professional.

I am either a first-time applicant or it is time for me to re-submit my verification materials. How should I apply and what should I submit?

Because Comic-Con receives so many applications to attend as a professional, we ask that applicants supply verification materials as proof of occupation in the industry. Verification materials can include credited or uncredited work. If the work is uncredited, both proof of employment and job title must be provided. If you are not sure exactly what to submit, send information that verifies your qualifying job title, position, or type of work. Below are some suggestions to help you. Your own verification documents may not be these exact documents, but use these examples and suggestions as a starting point:

  • For credited work:

If your work appears in credits, please clearly mark where your name is credited so we can easily locate your credits. You can submit a scan or photocopy of the credits page, a sample of the work, or a screen capture. Photocopies of SAG, Writers Guild, or Directors Guild cards; end credits of a game, freelance contracts, proof of membership in the National Cartoonists Society or CAPS, or a webpage such as IMDB, MobyGames, etc. that clearly displays your name and title as an artist are also acceptable. All materials must be readable or your application will not be processed.

  • For uncredited work:

Please submit two forms of verification that show your job title and the company you work for. These may include a business card AND an employee badge, a screenshot of your company webpage listing you as a principal or executive of the company, or a letter from the company stating your name and your job title as an artist or company executive. If your job title does not clearly explain the work and how it qualifies for a professional badge, include a detailed description of your work. If your job title, position, or type of work would normally fall in the credited work category, submit your credits or an explanation of why you are not submitting credits.

I applied before the September 15, 2023 deadline to be considered for Comic-Con 2024, but my application has not been reviewed yet. Will I still be able to register as a professional if I’m approved?

Yes! If you submitted your application before the deadline, it will be reviewed in consideration for our 2024 shows. If approved, you will have the opportunity to register your approved allotment of badges and guest badges until registration closes.

Can I email/mail/fax my professional application and verification materials?

No. All applications and materials must be sent using our online Application for Professionals.

comic-con Professional

reg faq

I am a “Not Due” professional, how do I register my badge?

Badge registration is open now! Please see our REGISTER AS A PROFESSIONAL section for detailed instructions regarding badge registration.

Do all qualifying professionals get a badge? Do I need to register as soon as online registration opens?

Each approved professional will receive an individual guaranteed allotment and pricing for their own badge and guest badge(s). This allotment will be available for the full length of the registration period for each show, and is not on a first-come, first-served basis.

IMPORTANT: Even if you have been approved as a professional, you must still separately register a badge for each of our shows that you wish to attend. Badge allotments are guaranteed but are not automatically added to your account!

How much do professional badges cost for Comic-Con 2024, and will I be eligible to register guest badges?

Each “Not Due” professional may log in to their Comic-Con Member ID account and review the pricing and guest badge allotment available to them in the registration process.

I applied before the September 15, 2023, deadline to be considered for Comic-Con 2024, but my application has not been reviewed yet. Will I still be able to register as a professional if I’m approved?

Yes! If you submitted your application before the deadline, it will be reviewed in consideration for our 2024 shows. If approved, you will have the opportunity to register your approved allotment of badges and guest badges until registration closes.

May I bring guests?

Each professional may register guest badges up to the total allotment available to them. Each professional’s individual allotment will be available in their Member ID account.

Does my guest need their own Comic-Con Member ID?

Yes! All professional guests are required to have their own confirmed Comic-Con Member ID. You must enter your guest’s Member ID during online registration. Make sure your guest(s) sign up for their own Member ID before you attempt to register them. For instructions on creating a Member ID, please visit

How do I change the name of my registered professional guest?

Once Professional Badge Registration opens, please contact if guest name corrections are needed. Be sure to include your name, your Comic-Con Member ID, and the names and Member IDs of the guests that you need to have changed.

How do I see what badges I have registered?

To view your badge order, log in to your Member ID account and click the “My Badges” option under “Accounts” in the top menu bar. This will show you all badges that you have registered for past shows since migrating to our current Member ID Portal in 2021. Please be sure that the order you are looking at says “Comic-Con 2024 Professional Registration”. If none of your badge orders say “Comic-Con 2024 Professional Registration” you have not yet registered for a Comic-Con 2024 professional badge. Please view our Professional Registration page for instructions.

Will my badge be shipped to me?

Badges registered by May 13, 2024, will be shipped to the registering professional. We cannot ship to international addresses. The registering professional must have a domestic address saved as their “Primary Shipping Address” on their Member ID account to have their badge shipped.

How do I pick up my badge?

If your badge is not mailed, your barcode confirmation email will contain instructions for badge pick-up. Please bring your badge confirmation and a valid photo ID to pick up your badge when you arrive on-site. Badge confirmations will become available after the shipping deadline passes.

Can I bring children?

We are pleased to provide the most generous child badge policy in the industry! Children 12 and under are free and must be registered on-site. Please bring the child to the Badge Solutions Desks, Attendee Badge Pick-Up, or the Professional Registration Desk, and we will be happy to provide a child badge for them. Children must be present to receive a badge.

I am the guest of a professional, where is my badge?

Professional guest badges are provided only to the professional who registered them. Guests cannot pick up their own badge. Please contact the professional who registered you as a guest to arrange the receipt of your badge; we cannot hold badges at the Professional Registration Desk.

Will on-site registration be available?

There will be NO on-site registration for professionals or guests.

I can’t attend Comic-Con this year. Can I get a refund for purchased badges?

Please submit a refund request form by May 13, 2024. Comic-Con badge purchases are non-refundable after that date.

What if I missed the September 15, 2023, professional application deadline for Comic-Con 2023? What can I do?

Because of the high volume of applicants, applications and materials submitted after the deadline will not be accepted for our 2024 shows under any circumstances. Applications received after September 15, 2023, will be considered for our 2025 season of shows.

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