Careers

comic-con international

Are you our new friendly neighborhood coworker?

Email us to apply for any of the positions below. In the email please list the position you are applying for and include a PDF of your awesome resume.


The Director of Operations and Guest Services  is responsible for managing the day-to-day operations for guest reception, guest services, ticketing, membership sales, and retail store, as well as the coordination and  installation of museum exhibits.  Prior museum operational and supervisory experience is required, including financial management and proactive strategic leadership.  This position reports to the Museum Executive Director and will support the company’s goals, objectives, vision, mission, and values. Will be responsible for providing outstanding customer service to our clients and visitors by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Under the direction of the Director of Human Resources, the Human Resources Generalist will assist with the administration of organization-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements. The Generalist will also support the Human Resources department in all operational functions for San Diego Comic Convention(SDCC) and Comic-Con Museum (CCM).

The Retail Operations Lead will serve in a multi-faceted assistant role to the Retail Operations Manager. They will assist directly with the management and maintenance of museum retail operations, guest services, ticketing, membership sales, and museum exhibits/events/operations/activities, as needed. They will also assist in the management of retail and ticketing team members and the various activities involved in those business units. They will routinely run retail and ticketing points of sales systems and work directly with museum guests. The Retail Operations Lead will work to achieve sales goals in retail, as well as provide exemplary guest service in ticketing and access control – all while aligning with the San Diego Comic Convention mission.

Retail and Ticketing Associates are the primary team members to interface with museum guests. They welcome guests to the museum, work museum programs and event rentals, sell merchandise and tour tickets, and answer general inquiries about the museum and community services from the visiting public. Retail and Ticketing Associates assist with the daily operations of the museum, including opening and closing, guest relations, sales, customer service, and special events. Retail and Ticketing Associates work to achieve sales and create an exemplary guest experience while promoting the San Diego Comic-Con mission.