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Convention Policies

You’re here to have fun. We’re here to make it possible for you to have that fun. For all that to happen, WonderCon has a few policies that are necessary for the safety and comfort of everyone. Please comply so that you and everyone else can enjoy the convention.

These policies were updated on March 10, 2016, and are subject to change.


Airspace (Balloons, Drones, etc.)

No devices may be flown or tethered within the confines of the Exhibit Hall or at any WonderCon function in the Los Angeles Convention Center. This includes drones, helium balloons and helium-filled products, or any lighter-than-air objects either powered or unpowered.


Badges

To help prevent scalping and counterfeit badges, WonderCon badges are now enabled with RFID (Radio Frequency Identification) tags. At various access points in and around the Los Angeles Convention Center, you will encounter gates with a large “Tap Badge Here” indicator. All you need to do is tap your badge briefly to the indicator. When you do, you’ll get a green light that indicates you’ve been validated and are okay to enter. When you leave, you must also tap your badge out so you may re-enter when you return. 

It is extremely important you remember to tap your badge when you leave, or you could be denied re-entry and sent to the customer service desk in a different location. If you are sent to customer service to resolve a badging issue, you will need a photo ID to validate that you are the badge holder of record.

Always wear your badge and hang on to it! You will need your badge to attend any WonderCon function, including all daytime and nighttime panels and events at the Convention Center, the Microsoft Theater, the JW Marriott headquarters hotel nighttime events, and, of course, browsing or shopping in the Exhibit Hall. Keep your badge visible so guards do not stop you. If you’re asked to show your badge, please do so. Badges are nontransferable. Please do not give your badge to a friend or to people outside the Convention Center when you leave WonderCon. Also keep in mind that security will be spot-checking badges against IDs.


Code of Conduct

Attendees must respect commonsense rules for public behavior, personal interaction, common courtesy, and respect for private property. Harassing or offensive behavior will not be tolerated. WonderCon reserves the right to revoke, without refund, the membership and badge of any attendee not in compliance with this policy. Persons finding themselves in a situation where they feel their safety is at risk or who become aware of an attendee not in compliance with this policy should immediately locate the nearest member of security, or staff member, so that the matter can be handled in an expeditious manner.

The WonderCon Show Desk is located next to the Volunteers Desk, on Level One of the Los Angeles Convention Center; turn right at the top of the escalators in the West Lobby. During show hours you can always find a WonderCon staff member or security guard at the show desk. Please stop by there if you have any questions or concerns.


Costume Props Policy

No functional props or weapons are allowed at WonderCon. Simulated or costume weapons are allowed as a part of your costume, subject to prior approval by security and compliance with the following:

  • All costume props and weapons must be inspected at the Costume Props Check Desk. There are two locations: one in West Hall A, to be utilized before WonderCon opens each day, and one the South Lobby, opposite the Compass Café, to be used after WonderCon opens each morning in Lobby E (location subject to change).
  • All costume props and weapons must conform to state and federal law.
  • Projectile costume props and weapons must be rendered inoperable.
  • Functional (real) arrows must have their tips removed and be bundled and zip tied to a quiver.
  • Costume swords must be tied to your costume in such a way that they can’t be drawn.
  • After each person’s costume props and weapons have been checked, theywill be tagged by security, and you will be given a wristband to wear to designate that your props and weapons have been checked.
  • Security will escort you to the security station for inspection if your costume prop or weapon is not tagged.

If you do not want to have your costume weapons inspected or tagged, or if you are not willing to comply with these policies, please do not bring your costume weapons to WonderCon.

All costume props and weapons must be inspected at the Costume Props Check Desk. This year there are TWO locations:
Before WonderCon opens in the morning, visit the Costume Props Check Desk in West Hall A, on Level Two, where you pick up your badge. After WonderCon opens, visit the Costume Props Check Desk in the South Lobby, next to the Compass Café, on the Lower Level.

 

Google Glass/Video Recorders/Camera Phones

Remember that recording of footage on the screens during panels is prohibited (see below: No Video or Audio Recording of Movie and TV Panels). This includes Google Glass. You cannot wear Google Glass during footage viewing in any program room. If your Google Glass is prescription, please bring a different pair of glasses to use during these times.

Also, please turn off your devices (phones, tablets, laptops, etc.) and put them away during the screening of panel footage. Not doing so interferes with everyone’s viewing quality and causes security to think you’re recording the clip.


No Hoverboards at WonderCon

Hoverboards are not allowed at WonderCon, including the Exhibit Hall, Programming rooms, and outside areas of the Los Angeles Convention Center, the Microsoft Theater at LA LIVE, and the JW Marriott ballrooms featuring WonderCon events.


No Handcarts, Trolleys, Rolling Luggage, or Oversized Strollers in the Exhibit Hall

Please be aware that, for safety reasons, no handcarts, trolleys, rolling luggage, or oversized strollers are allowed in the Exhibit Hall. Attendees found on the exhibit floor with these items will be removed from Exhibit Hall.


No Live Streaming of Any Program or Event in Any Programming Room at WonderCon

The usage of live streaming apps and software on any electronic device (smartphones, tablets, laptops, etc.) is not allowed in any onsite or offsite official WonderCon Program and Event rooms.


No Market Research at WonderCon

WonderCon does not allow market research, surveys, or information-gathering in any public area of the main facility or any WonderCon events.


No Paging

Please keep in mind that there will be no personal pages over the P.A. system. Set a time and place to meet with your family and friends and communicate with them via text or phone when necessary.


No Pets Allowed

If you have pets, including iguanas, parrots, boa constrictors, or other nonhuman critters, please leave them at home. The Los Angeles Convention Center will not allow animals into the building except for service animals. If your service animal is not wearing any kind of ID identifying them as a service animal, you will be stopped by security. Please stop by Disabled Services in Concourse Hall C for Service Animal Stickers for your WonderCon badge. 


No Retail Sales Unless Exhibit Space Has Been Purchased

No retail sales are allowed anywhere in WonderCon unless you purchased or were allocated exhibit space. This includes the Exhibit Hall, common areas such as lobbies, program rooms, and outside venues, such as the Los Angeles Convention Center grounds, the Microsoft Theater, LA LIVE, or the hotels in the WonderCon room block, including the JW Marriott, our headquarters hotel. Retail sales are strictly limited to the exhibitors in the WonderCon Exhibit Hall.


No Selfie Sticks or Similar Devices at WonderCon

Selfie sticks, GoPro poles, or any device that extends your camera or phone away from your hand are not allowed at WonderCon. If you’re seen with one of these devices, you will be asked by security to put it away and not use it at WonderCon. This includes all of the Convention Center: Exhibit Hall, Programming and Event rooms, etc., and on Convention Center grounds outside, and any official WonderCon events outside the Center, including the JW Marriott headquarters hotel and the Microsoft Theater.


No Sitting in Exhibit Hall Aisles

By order of the fire marshal, sitting in the Exhibit Hall aisles is not allowed. Lounges are located throughout the WonderCon Exhibit Hall and near food concessions for your convenience.


No Smoking, Including E-cigarettes and Vaping Products and Devices

No smoking is allowed at any WonderCon event at any time and in any location. No smoking at WonderCon includes traditional cigarettes, pipes, cigars, or E-cigarettes and any vaping product or device. This policy includes the Exhibit Hall, all the Programming Rooms, the Microsoft Theater, and the JW Marriott headquarters hotel. You are welcome to step outside to smoke in designated smoking areas only, but please be considerate of others when you do. This policy is in place not only for the comfort of attendees but also to comply with Los Angeles city ordinances prohibiting smoking at public events near any doorway, entrance, exit, or operable window. Please comply with this policy; noncompliance may result in ejection from the convention.


No Strollers in the Microsoft Theater

Strollers are not allowed in the Microsoft Theater. Guests are encouraged to leave strollers in their vehicle/hotel; guests who bring strollers into the venue will be required to check them in with Guest Services upon arrival. Strollers will not be permitted in the seating area and may be picked up at the conclusion of the event.

In addition, if you’d like to park your stroller while in the Los Angeles Convention Center, stroller parking is located in various areas, including West Hall A on Level One, and around the corner from Programming Room 403AB on Level Two. Parking will be free of charge and provided on a first-come, first-serve basis. Please note: WonderCon will not provide security or check-in/check-out for the strollers.


No Video or Audio Recording of Movie and TV Panels

No video or audio recording is allowed of the footage on the screens during movie and television panels at WonderCon. The footage shown in these panels are exclusives brought to us by the studios and networks. Please respect their rights and allow us to continue to show this type of material to our attendees.


WonderCon reserves the right to change or modify any policy or rule at any time and without notice.