Domande frequenti sui servizi per sordi e disabili
BADGES e STICKERS
What is an ADA sticker for?
- If you are attending a panel and have a mobility issue or an over-sized service dog, you may be able to sit in ADA Reserved seating areas.
- Before the Exhibit Hall opens, you can wait in the ADA line to enter the hall. This line does not give you first access to the hall. For safety, this line enters sometime after the general line starts going in.
- If you have difficulty standing, and you have someone holding your place, you may be able to wait nearby and rejoin the line when your turn is approaching.
Non posso stare in fila a lungo. Posso chiedere a qualcuno di ritirare il mio badge?
È necessario portare il documento d'identità e la conferma al banco dei Servizi per disabili di persona. Possiamo inviare uno dei nostri runner a ritirare il vostro badge mentre siete seduti nella nostra area d'attesa.
My spouse has mobility issues. Can I pick up his badge for him if I bring his ID?
No. He must be there in person and show identification.
What documentation do I need to provide to get an ADA sticker?
Non richiediamo documentazione. Richiediamo onestà.
What is the best time of day to avoid waiting in line for a badge?
Mornings are the busiest time at the Deaf and Disabled Services desks. A couple of hours after the Exhibit Hall opens, the wait time improves. The later in the day you come, the shorter the wait will be, however, you will miss more of the event.
Ho già il mio badge. Dove devo andare per ottenere un adesivo ADA?
Early in the morning before the lobby opens, on the sidewalk outside Lobby A, the line to the left of the A door is for Deaf and Disabled Services. ADA stickers will be given out here before the lobby doors open. For other services, please stay in line. After the lobby opens, ADA stickers, badges, scooters, and all other services will be available inside.
Posso ottenere un adesivo ADA al ritiro del badge del martedì?
Yes, ADA stickers are available in Lobby A. You can also pick up your own attendee badge(s) in Lobby A on Tuesday, instead of going to the Sails Pavilion, but no other Deaf and Disabled Services will be available until Wednesday.
Mi sono rotto una caviglia e userò un monopattino. Posso ottenere un adesivo ADA per partecipare ai programmi e i miei amici potranno sedersi con me?
Sì, è possibile ottenere un adesivo e un posto a sedere per l'accompagnatore, ma il resto del gruppo dovrà attendere nella fila per l'ingresso generale. L'adesivo ADA non garantisce l'accesso ai programmi.
Cani da assistenza
I have a certified emotional support animal to help with my disability and a note from my doctor. Will my animal be allowed to accompany me?
No. The convention center does not allow emotional support or comfort animals. No pets are allowed.
Where do I go to get a sticker for my trained service dog?
Your service dog, as defined by the ADA, can get a sticker at the Disabled Services desk in Lobby A.
What paperwork do I need to bring if I have a trained service dog?
È possibile che vi venga chiesto quale sia il compito specifico per il quale il vostro cane da assistenza è stato addestrato.
For additional information, please see “Service Animals” and “Comfort/Support Animals” here.
ATTENDENTI
What is an attendant sticker for?
The sticker identifies your attendant as your caretaker. It allows your attendant to stand in an ADA-only line with you or to sit with you in ADA seating areas.
Chi può qualificarsi come assistente?
An attendant supports and helps the attendee with activities such as eating, using the bathroom, supervision, communication, or getting from place to place. An attendant is present only to assist the attendee. Please see ADA Attendants here.
Gli assistenti ricevono un badge gratuito?
Siamo spiacenti, non offriamo un badge gratuito per gli assistenti.
Can I purchase a badge for my attendant in advance?
Yes. When you purchase your badge in the attendee badge sale, you can purchase a badge for your attendant. At the convention, take your attendant and their badge to the Disabled Services desk in Lobby A to register your attendant.
Where do I go to purchase an attendant badge on-site?
2026 will be the last year attendant badges will be sold on-site. The Disabled Services desk will give your attendant a coupon to take to the Lobby A RFID Help Desk, where they can purchase their attendant badge. Once they have their badge, return to the Disabled Services desk for their attendant sticker.
For 2027, all attendant badges must be purchased in one of our two online badge sales that will occur in late 2026.
Quanto costa un badge per gli assistenti?
Lo stesso prezzo dei badge per i partecipanti.
La sicurezza consentirà al mio addetto non tesserato di entrare nella porta dell'atrio?
Yes, but you must only enter through the Lobby A door, and go directly to the Disabled Services desk. All other doors require badges or badge confirmations to enter.
Posso registrare il mio assistente martedì o devo aspettare fino a mercoledì per farlo?
Siamo spiacenti, dovete aspettare fino a mercoledì per registrare il vostro accompagnatore.
Ci sono restrizioni su dove può andare il mio assistente?
Your attendant should accompany you everywhere you go.
For additional information, please see “ADA Attendants” HERE.
SERVIZI PER SORDI
What is a Deaf Services sticker for?
If you are going to a panel and require an ASL interpreter, the sticker allows you to sit in reserved deaf seating areas available in larger panel rooms. These areas have yellow chair backs. The sticker also helps others recognize that non-vocal forms of communication would be appreciated.
I know your largest panels have ASL interpreters already scheduled. Are interpreters available for smaller panels too?
Yes. You may request an ASL interpreter for other Program rooms at the Deaf Services desk in Lobby A.
I am very hard of hearing, but I do not sign. Can I sit in the deaf seating area, or closer to the stage, so I can hear better?
In large Program rooms, the sound systems are loud enough that sitting closer to the stage is not louder. In smaller Program rooms, sitting closer to a sound system speaker is a better option. The deaf seating areas are only for those who communicate with ASL.
Avete un sottotitolo chiuso o aperto?
Anche se siamo favorevoli al sottotitolaggio, né la FCC né l'ADA lo richiedono.
For more information, please see “Captioning”Deaf Services”, here.
Posso richiedere un interprete volontario che mi aiuti in albergo o in un ristorante vicino?
Sorry, no. Our interpreters can only assist you in Comic-Con–related areas, such as the convention center, Comic-Con Museum, at Comic-Con activities in hotel event spaces, or at our Library programs.
Sono un relatore ospite non udente. Posso richiedere un interprete che mi assista mentre sono sul posto?
Upon request, the staff at the Agency desk will do their best to provide you with interpreters during your panel. Make your request in advance.
For additional services, you may ask if an agency interpreter is available for you to hire.
I am interested in volunteering as an ASL interpreter. Who should I contact?
Contatto: deafservices@comic-con.org
For additional information see “Deaf Services” HERE, or ask at the Deaf Services desk in Lobby A
LINEE
Dov'è la linea mattutina per il dipartimento Servizi per Sordi e Disabili?
The early morning line is on the sidewalk outside Deaf and Disabled Services, to the left of the Lobby A doors and the Info booth.
Avete linee ADA?
- For those with mobility issues, Disabled Services can send a runner to Badge Pick-up while you wait (but cannot buy one).
- Not all Program rooms have separate ADA lines, but the largest rooms do.
- Exhibitors assess their own needs, so ADA/wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA-compliant, but most exhibitors do not have a separate ADA line.
If you do not see an ADA line, ask the staff if there is one. Do not start your own line.
Dove posso trovare un braccialetto per la Hall H?
Hall H wristbands are for ADA Mobility Reserved seating and ASL Deaf seating. Information is published as a tip on the Toucan blog within two weeks before the convention. On-site, the information is available at the Disabled Services desk in Lobby A.
Esistono soluzioni ADA per le lunghe attese in fila?
The first 1/3 to 1/2 of the Hall H ADA line is located inside the lobby of the convention center in carpeted and climate-controlled areas, but also be aware that the Hall H line may subject you to many long hours in the sun. Your attendant can hold your place in line but, when it is your turn, you must be present to take your place in line.
I cannot stand for long periods, and I do not have an attendant. Can I request someone to stand in line for me?
In some cases, Disabled Services can provide a volunteer line-stander for you. Ask at the Disabled Services desk. The Autograph Area desk can also provide a volunteer line-stander for the Autograph Area.
Per ulteriori informazioni su LINES in loco, rivolgetevi a una persona che indossa una polo verde lime con il marchio Comic-Con nell'area in cui desiderate avere informazioni.
MOBILITÀ
Sono un panelista del Comic-Con. Il luogo è accessibile alle sedie a rotelle?
The convention center is wheelchair accessible. If you will be going on stage, make sure your key contact lets Programming know in advance that you will need access to the stage and/or if there are any other accessibility accommodations needed, so we can make proper arrangements.
Come posso prenotare una sedia a rotelle o uno scooter?
Reservations cannot be made at this time. Please check back often for more information as the convention approaches.
Please see, “Wheelchairs and Mobility Scooters” here.
Posso usare la mia bici elettrica come dispositivo di mobilità?
No. For information on Other Power-Driven Mobility Devices, please see “Wheelchairs and Mobility Scooters” here.
NAVETTA HOTEL ADA
Le navette ADA sono disponibili per l'utilizzo da parte di tutti i membri muniti di badge, anche se non soggiornano in un hotel?
No, non lo sono. La navetta ADA per gli hotel è riservata agli ospiti con disabilità motorie che hanno prenotato tramite il sistema di prenotazione alberghiera onPeak sul sito web del Comic-Con.
I have an onPeak hotel reservation for Comic-Con. How early should I request an ADA Hotel
Shuttle?
At your earliest opportunity, but reservations cannot be made at this time. Please check back often for more information as the convention approaches.
See the “ADA Hotel Shuttle” here.
How many people does the ADA shuttle carry?
Shuttles can accommodate one scooter (or wheelchair), and one companion only.
Where at the convention center does the ADA Hotel Shuttle drop us off? Is it right in front of the doors?
The ADA Hotel Shuttle cannot drive up to the front of the convention center. The ADA Shuttle drops off and picks up just before the driveway, between the Marriott hotel and the convention center, a short distance from Lobby A.
C'è una navetta per il Museo Comic-Con?
Siamo spiacenti, non gestiamo più una navetta per il Museo.
For more ADA Hotel Shuttle information, see “ADA Hotel Shuttle” here, or ask on-site at the shuttle kiosk just outside the Lobby A doors.
ALTRE FAQ
Che tipo di posti a sedere ADA avete nelle sale del programma e come funzionano?
The ADA does not require reserved ADA seating for every disability. Please do not line up in the ADA line or sit in these seating sections just because you have an ADA sticker.
ADA lines are not first-access lines. You will not be let in first. ADA reserved seating is not priority seating. You will not be seated first.
We offer ADA seating accommodations in three specific ways:
- Wheelchair seating is available for mobility scooters and wheelchairs at the end of some aisles, next to a RED-back chair that is reserved for your attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.
- Deaf seating areas are available in the larger rooms and have YELLOW-back chairs. These seating sections are reserved for deaf attendees requiring an ASL interpreter. A Deaf Services sticker is required to sit in these sections. Stickers are available at the Deaf Services desk in Lobby A.
- Ambulatory Seating areas are available in Hall H and Ballroom 20. These seating sections are reserved only for people with limited mobility, such as; those who use crutches, walkers, canes, have a prosthetic limb, can’t bend their leg, or for those with an over-sized service dog (service dog sticker required). Ambulatory seating sections have RED-back chairs.
In rooms where Ambulatory Seating is not available, those with limited mobility may sit in any seat.
We do not allow transitioning or self-transitioning from a mobility device to a seat in any Program room or event.
If you do not have mobility issues, or you do not need an ASL Interpreter, you may sit in the general seating areas, accessible from the general line.
All seating, including ADA-reserved seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Although your badge is required to attend all events, it does not guarantee access to any event if it has reached its capacity. We do not clear rooms between events. In the larger panels, Disabled Seating volunteers will let you know when seats become available.
Devo fornire dei documenti per utilizzare la vostra stanza della Sindone Sensoriale?
No, non è così.
Una versione a caratteri grandi della Guida agli eventi sarà disponibile presso i Servizi per disabili?
Sorry, we do not have a large print version, but the Events Quick Guide is available online.
Fornite ossigeno in loco?
No, non siamo in grado di fornire ossigeno.
Il mio farmaco deve essere refrigerato. Potete aiutarmi?
Siamo spiacenti, non possiamo refrigerare il farmaco.
Is there disabled parking near the convention center, and is it possible to reserve a spot?
Disabled parking below the convention center is in short supply and is only available on a first-come, first-served basis. It cannot be reserved.
Some disabled parking is available in parking lots near the convention center, but most of these spaces are reserved in a pre-sale.
Parking is free at parking meters with a disabled placard or plate, but these are also difficult to find nearby. Being dropped off, using rideshare, taking buses, or taking the trolley (which stops across the street from the convention center) are often better choices.
Assicuratevi di leggere la pagina delle Politiche del Comic-Con qui:
https://www.comic-con.org/cc/plan-your-visit/convention-policies/
For information not listed in the FAQ, please contact cci-info@comic-con.org or ask on-site at Deaf and Disabled Services.