FAQ – Deaf SERVICES and Disabled Services Frequently Asked Questions

Yes, typically badges are available the same day of the show.

Non richiediamo documentazione. Richiediamo onestà.

È necessario portare il documento d'identità e la conferma al banco dei Servizi per disabili di persona. Possiamo inviare uno dei nostri runner a ritirare il vostro badge mentre siete seduti nella nostra area d'attesa.

No, devono essere presenti di persona e mostrare un documento d'identità.

Mornings are the busiest time in Registration and at the Deaf Services and Disabled Services desks. A couple of hours after the Exhibit Hall opens, the wait time improves. The later in the day you come, the shorter the wait will be. However, you will miss more of the event.

ADA stickers will be available early in the morning outside Lobby C before the lobby doors open. For other services, please stay in line. After the lobby opens, ADA stickers and all other services are available inside.

You can get an ADA sticker at the Disabled Services desk and seating for your attendant in the ADA line, but the rest of your party will have to wait in the general admission line. The ADA sticker does not guarantee access to programs.

Il Centro Congressi non ammette animali di supporto emotivo o di conforto. Non sono ammessi animali domestici.

Your service dog, as defined by the ADA, can get a sticker at the Disabled Services desk.

È possibile che vi venga chiesto quale sia il compito specifico per il quale il vostro cane da assistenza è stato addestrato.

An attendant supports and helps the attendee with activities such as eating, using the bathroom, supervision, communication, or getting from place to place. An attendant is present only to assist the attendee. Please see “Attendants” HERE. 

Siamo spiacenti, non offriamo un badge gratuito per gli assistenti.

Yes. You can purchase a badge for your attendant in the attendee badge sale. At the convention, take your attendant and their badge to the Disabled Services desk to register your attendant.

Yes. You can purchase your attendant’s badge at the Badge Solutions/Sales desk. Your attendant will need a Comic-Con Member ID. Take your attendant and their badge to the Disabled Services desk to register your attendant.

The same price as an attendee badge.

Yes. Your attendant should go to the Registration Area to either pick up their pre-registered badge at Attendee Badge Pick-Up, or purchase their badge at the Badge Solutions/Sales desk. Then you must accompany your attendant to the Disabled Services desk to register your attendant.

Poiché l'accompagnatore ha un badge pagato, può accompagnarvi e condividere tutte le vostre esperienze.

Yes. You may request an ASL interpreter for other panel rooms at the Deaf Services desk.

Yes, you are eligible for an ADA sticker.
In large panel rooms, the sound systems are loud enough that sitting closer to the stage is not necessarily louder. In smaller panel rooms, sitting closer to a sound system speaker is a better option.

While we welcome captioning, neither the FCC nor ADA requires us to provide it.
For more information, please see Captioning, HERE.

Siamo spiacenti, no. I nostri interpreti possono assistervi solo presso il Centro Congressi o durante le attività della WonderCon negli spazi dell'hotel.

Upon request, the staff at the Agency desk will do their best to provide you with interpreters during your panel. Make your request in advance.

Potete anche chiedere se è disponibile un interprete da assumere per servizi aggiuntivi.

Contact: deafservices@comic-con.org

For those with mobility issues picking up badges, Disabled Services can send a runner to pick up your pre-registered badge from Attendee Badge Pick-Up. Disabled Services cannot purchase badges for others, so any badge purchases must be done at the Badge Solutions/Sales desk (please see “Can I buy a badge on-site at the show?”). Exhibitors assess their own needs, so ADA/wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA compliant, but not every exhibitor will have a separate ADA line. If you do not see an ADA line, ask the exhibitor’s staff if there is one. Do not start your own line. While not all Program rooms have separate ADA lines, larger Program rooms do have them.

Sorry, no. Your attendant can hold your place in line, but you must be present to take your place in line when it is your turn to enter.

Siamo spiacenti, ma i Servizi per disabili non possono fornire segnaposti per le linee.

The Convention Center is wheelchair accessible. If you will be going on stage, make sure your key contact lets Programming know you will need access to the stage and/or if there are any other accessibility issues, so we can make proper arrangements.

For information on Other Power-Driven Mobility Devices, please see “Mobility Devices and OPDMDs” HERE.

Offriamo posti a sedere ADA in tre modi.

Wheelchair seating is on the end of some aisles, next to a RED-back chair that is reserved for the attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.

Deaf Seating areas have YELLOW-back chairs in the front of the room. These seating sections are reserved for Deaf attendees and feature ASL interpreters. They are available in the larger rooms.

Ambulatory Seating sections are available in all Program rooms. These seating sections are reserved for people with limited mobility. Ambulatory seating sections have RED-back chairs.

All seating, including reserved ADA seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Even though your badge is needed to get into all events, it does not guarantee you access to any event if it has reached its capacity. We do not clear rooms between events. Disabled Seating volunteers will let you know when seats become available.

No, non è così. 

Sorry, we do not have a large-print version, but the Program Book is also available online.

No, non siamo in grado di fornire ossigeno. 

Siamo spiacenti, non possiamo refrigerare il farmaco.

The closest disabled parking to Deaf Services, Disabled Services, or Registration is at Car Park 4 (enter from Transit Plaza). All disabled parking is limited and is only available on a first-come, first-served basis, so arrive early. Parking cannot be reserved.

Being dropped off, using rideshare, or taking buses are often better choices for everyone. A rideshare drop-off/pick-up location is available on the south side of the campus at the Transit Plaza location.