Deaf and Disabled Services Frequently Asked Questions

1. If you are attending a panel and have a mobility issue or an over-sized service dog, you may be able to sit in ADA Reserved seating areas.
2. Before the Exhibit Hall opens, you can wait in the ADA line to enter the hall. This line does not give you first access to the hall. For safety, this line enters sometime after the general line starts going in.
3. If you have difficulty standing, and you have someone holding your place, you may be able to wait nearby and rejoin the line when your turn is approaching.

You must bring your identification and confirmation to the Disabled Services desk in person. We can send one of our runners to pick up your badge while you sit in our waiting area.

No. He must be there in person and show identification.

We do not require documentation. We require honesty.

Mornings are the busiest time at the Deaf and Disabled Services desks. A couple of hours after the Exhibit Hall opens, the wait time improves. The later in the day you come, the shorter the wait will be, however, you will miss more of the event.

Early in the morning before the lobby opens, on the sidewalk outside Lobby A, the line to the left of the A door is for Deaf and Disabled Services. ADA stickers will be given out here before the lobby doors open. For other services, please stay in line. After the lobby opens, ADA stickers, badges, scooters, and all other services will be available inside.

Yes, ADA stickers are available in Lobby A. You can also pick up your own attendee badge(s) in Lobby A on Tuesday, instead of going to the Sails Pavilion, but no other Deaf and Disabled Services will be available until Wednesday.

Yes, you can get a sticker and seating for your attendant, but the rest of your party will have to wait in the general admission line. The ADA sticker does not guarantee access to programs.

No. The convention center does not allow emotional support or comfort animals. No pets are allowed.

Your service dog, as defined by the ADA, can get a sticker at the Disabled Services desk in Lobby A.

You may be asked what specific task your service dog is trained to assist you with.

For additional information, please see “Service Animals” and “Comfort/Support Animals” here.

The sticker identifies your attendant as your caretaker. It allows your attendant to stand in an ADA-only line with you or to sit with you in ADA seating areas.

An attendant supports and helps the attendee with activities such as eating, using the bathroom, supervision, communication, or getting from place to place. An attendant is present only to assist the attendee. Please see ADA Attendants here.

Sorry, we do not offer a free attendant badge.

Yes. When you purchase your badge in the attendee badge sale, you can purchase a badge for your attendant. At the convention, take your attendant and their badge to the Disabled Services desk in Lobby A to register your attendant.

2026 will be the last year attendant badges will be sold on-site. The Disabled Services desk will give your attendant a coupon to take to the Lobby A RFID Help Desk, where they can purchase their attendant badge. Once they have their badge, return to the Disabled Services desk for their attendant sticker.

For 2027, all attendant badges must be purchased in one of our two online badge sales that will occur in late 2026.

The same price as attendee badges.

Yes, but you must only enter through the Lobby A door, and go directly to the Disabled Services desk. All other doors require badges or badge confirmations to enter.

Sorry, you must wait until Wednesday to register your attendant.

Your attendant should accompany you everywhere you go.

For additional information, please see “ADA Attendants” HERE.

If you are going to a panel and require an ASL interpreter, the sticker allows you to sit in reserved deaf seating areas available in larger panel rooms. These areas have yellow chair backs. The sticker also helps others recognize that non-vocal forms of communication would be appreciated.

Yes. You may request an ASL interpreter for other Program rooms at the Deaf Services desk in Lobby A.

In large Program rooms, the sound systems are loud enough that sitting closer to the stage is not louder. In smaller Program rooms, sitting closer to a sound system speaker is a better option. The deaf seating areas are only for those who communicate with ASL.

While we welcome captioning, neither the FCC nor ADA requires it.

For more information, please see “Captioning”Deaf Services”, here.

Sorry, no. Our interpreters can only assist you in Comic-Con–related areas, such as the convention center, Comic-Con Museum, at Comic-Con activities in hotel event spaces, or at our Library programs.

Upon request, the staff at the Agency desk will do their best to provide you with interpreters during your panel. Make your request in advance.
For additional services, you may ask if an agency interpreter is available for you to hire.

Contact: deafservices@comic-con.org

For additional information see “Deaf Services” HERE, or ask at the Deaf Services desk in Lobby A

The early morning line is on the sidewalk outside Deaf and Disabled Services, to the left of the Lobby A doors and the Info booth.

• For those with mobility issues, Disabled Services can send a runner to Badge Pick-up while you wait (but cannot buy one). 
• Not all Program rooms have separate ADA lines, but the largest rooms do. 
• Exhibitors assess their own needs, so ADA/wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA-compliant, but most exhibitors do not have a separate ADA line.

If you do not see an ADA line, ask the staff if there is one. Do not start your own line.

Hall H wristbands are for ADA Mobility Reserved seating and ASL Deaf seating. Information is published as a tip on the Toucan blog within two weeks before the convention. On-site, the information is available at the Disabled Services desk in Lobby A.

The first 1/3 to 1/2 of the Hall H ADA line is located inside the lobby of the convention center in carpeted and climate-controlled areas, but also be aware that the Hall H line may subject you to many long hours in the sun. Your attendant can hold your place in line but, when it is your turn, you must be present to take your place in line.

In some cases, Disabled Services can provide a volunteer line-stander for you. Ask at the Disabled Services desk. The Autograph Area desk can also provide a volunteer line-stander for the Autograph Area.

For more LINES information on-site, talk to a person wearing a Comic-Con–branded lime-green polo shirt in the area you want to know about.

The convention center is wheelchair accessible. If you will be going on stage, make sure your key contact lets Programming know in advance that you will need access to the stage and/or if there are any other accessibility accommodations needed, so we can make proper arrangements.

Reservations cannot be made at this time. Please check back often for more information as the convention approaches.

Please see, “Wheelchairs and Mobility Scooters” here.

No. For information on Other Power-Driven Mobility Devices, please see “Wheelchairs and Mobility Scooters” here.

No, they are not. The ADA Hotel Shuttle is only for mobility-impaired hotel guests who made reservations through the onPeak hotel reservation system via the Comic-Con website.

At your earliest opportunity, but reservations cannot be made at this time. Please check back often for more information as the convention approaches.

See the “ADA Hotel Shuttle” here.

Shuttles can accommodate one scooter (or wheelchair), and one companion only.

The ADA Hotel Shuttle cannot drive up to the front of the convention center. The ADA Shuttle drops off and picks up just before the driveway, between the Marriott hotel and the convention center, a short distance from Lobby A.

Sorry, we no longer operate a shuttle to the Museum.

For more ADA Hotel Shuttle information, see “ADA Hotel Shuttle” here, or ask on-site at the shuttle kiosk just outside the Lobby A doors.

The ADA does not require reserved ADA seating for every disability. Please do not line up in the ADA line or sit in these seating sections just because you have an ADA sticker.

ADA lines are not first-access lines. You will not be let in first. ADA reserved seating is not priority seating. You will not be seated first.

We offer ADA seating accommodations in three specific ways:

• Wheelchair seating is available for mobility scooters and wheelchairs at the end of some aisles, next to a RED-back chair that is reserved for your attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.
• Deaf seating areas are available in the larger rooms and have YELLOW-back chairs. These seating sections are reserved for deaf attendees requiring an ASL interpreter. A Deaf Services sticker is required to sit in these sections. Stickers are available at the Deaf Services desk in Lobby A.
• Ambulatory Seating areas are available in Hall H and Ballroom 20. These seating sections are reserved only for people with limited mobility, such as; those who use crutches, walkers, canes, have a prosthetic limb, can’t bend their leg, or for those with an over-sized service dog (service dog sticker required). Ambulatory seating sections have RED-back chairs. 

In rooms where Ambulatory Seating is not available, those with limited mobility may sit in any seat.

We do not allow transitioning or self-transitioning from a mobility device to a seat in any Program room or event.

If you do not have mobility issues, or you do not need an ASL Interpreter, you may sit in the general seating areas, accessible from the general line.

All seating, including ADA-reserved seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Although your badge is required to attend all events, it does not guarantee access to any event if it has reached its capacity. We do not clear rooms between events. In the larger panels, Disabled Seating volunteers will let you know when seats become available.

No, you do not.

Sorry, we do not have a large print version, but the Events Quick Guide is available online.

No, we are unable to provide oxygen.

Sorry, we cannot refrigerate your medicine.

Disabled parking below the convention center is in short supply and is only available on a first-come, first-served basis. It cannot be reserved.

Some disabled parking is available in parking lots near the convention center, but most of these spaces are reserved in a pre-sale.

Parking is free at parking meters with a disabled placard or plate, but these are also difficult to find nearby. Being dropped off, using rideshare, taking buses, or taking the trolley (which stops across the street from the convention center) are often better choices.